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Cancellation Policy

In the event that you need to cancel your appointment, please be sure to give us a minimum of a 24-hour notice. This allows other guests to book an appointment during this time slot. Any appointments that are canceled with less than a 24-hour notice are subject to a cancellation fee of 50% of all scheduled service(s). Cancellation notices must be given earlier for some services such as for Bridal Packages. Any appointments that are ‘no show’ will be subject to 100% of all the scheduled service(s). We understand that accidents happen, people get sick and/or emergencies occur.  We will do our best to accommodate these rare occasions.


Consultations

For new clients we highly recommend scheduling a consultation with one our stylists. It gives you and us the opportunity to best serve your needs and to get the best results. Consultations usually last between 15-20 mins and are always free! If you would like a consultation for a future service please call the salon. Easy service quotes can be given over the phone with an exception to larger services.


Services

You can expect exceptional service with each and every one of our stylists. Our team is extremely educated in hair cutting practices and color techniques. For any reason you are unhappy with anything at the salon we ask that you please bring it to our attention no more than 1 week from the date of service. Each case will be addressed professional and diligently.


Products

Tyler Presley Salon has a large selection of beauty products including Goldwell, KMS, Dual Senses, Davines, Joico, & Sebastian. We do not accept returns after 30 days of purchase and the product must be more than 50% full.


Gratuity

Gratuities are not included in the price of services rendered but are always greatly appreciated. We can not add gratuity to your credit card, but we do have an ATM for your convenience.


Promotions & Discounts

Please read the fine print of all promotions and discounts. Discounts may not be combined with other offers. Some promotions are only offered with certain stylists and on certain days. Discounts and promotions are only valid while supplies and appointment are available.